1. Interpretation and Definitions
In this document, the following words and phrases carry the meanings as stated:
- "Company", "we" or "telur44" refers to the operator of the website telur44.onl, which operates under international licensing.
- "User", "you" or "player" refers to any individual who registers and uses telur44 services.
- "Account" refers to the personal account registered by a user on the telur44 website.
- "Services" covers all products and features offered by telur44 including online slots, live casino, sports betting, arcade games and other functions available on the website.
- "Real Money" refers to funds deposited by a user into their account in Malaysian Ringgit (MYR).
- "Bonus Funds" refers to promotional credits given by telur44 to users based on the applicable promotion terms.
- "Wagering Requirement" refers to the total amount of bets that must be placed before bonus funds and any winnings from them can be withdrawn.
- "Transaction" refers to any deposit or withdrawal activity carried out by a user through the supported payment systems.
2. Account Eligibility and Registration
2.1 Age Requirement
telur44 services are only available to individuals aged 21 and above. Users who have not reached that age are strictly prohibited from registering or using any services on this website. telur44 reserves the right to request age verification at any time and to suspend an account until satisfactory verification is provided.
2.2 One Account Per User
Each user is only permitted to hold one active account. Registering multiple accounts under the same name, identity card (MyKad), mobile phone number, email address, or device is prohibited. If a violation is detected, telur44 reserves the right to close all related accounts and forfeit any bonus funds held within them.
2.3 Registration Information
Users must provide true, accurate and current information during the registration process. Providing false or misleading information is a serious breach of these terms. telur44 reserves the right to request supporting documents to verify a user's identity, including a copy of their MyKad or valid identification document.
2.4 Geographic Area
Users are responsible for ensuring that the use of online gambling services is permitted in the country or region where they are located. telur44 makes no warranty or representation regarding the legality of use in any particular area.
3. User Responsibilities
3.1 Account Security
Users are fully responsible for the security of their login information, including their username and account password. telur44 will not be held responsible for any losses arising from unauthorised access due to the user's own negligence. Using the "Remember Me" feature on public or shared devices is not recommended.
3.2 Responsible Conduct
Users are expected to use telur44 services for entertainment purposes only. Responsible gambling is the foundation of using this platform. If you feel that gambling activity is starting to have a negative effect on your daily life, you are encouraged to contact our customer support team for suitable account management options.
3.3 Explicit Prohibitions
Users are prohibited from:
- Using automated software, bots or scripts to interact with the platform
- Cooperating with other users to manipulate game outcomes
- Transferring funds between accounts for the purpose of money laundering
- Abusing promotions or bonuses through multiple accounts or other unauthorised methods
- Distributing offensive, obscene or unlawful content through telur44 communication platforms
- Taking any action that could compromise the integrity of the system or the security of other users
3.4 Reporting Issues
If a user becomes aware of any technical errors, inconsistencies in game results or suspicious activity, they must report it to the telur44 customer support team promptly via live chat or support email. Winnings obtained as a result of a technical error or software bug are not considered valid and will not be processed for withdrawal.
4. Deposits and Withdrawals
4.1 Payment Methods
telur44 supports a range of payment methods for the convenience of Malaysian players including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, as well as cryptocurrencies such as USDT, BTC and ETH. All transactions are processed in Malaysian Ringgit (MYR) except for cryptocurrencies, which will be converted at the prevailing rate at the time of processing.
4.2 Minimum Limits
The minimum deposit amount for all payment methods is RM20. The minimum withdrawal amount is RM50. Withdrawal requests below the minimum amount will not be processed.
4.3 Processing Time
Withdrawals are usually processed within 15 minutes to 2 hours after the request is approved. Actual processing time may vary depending on internal and external factors including the verification process required.
4.4 Identity Verification for Withdrawals
telur44 reserves the right to request identity verification from a user before processing a withdrawal. This is a standard procedure to protect the security of the user's account and to comply with international licensing requirements. Users who are unable to verify their identity within the specified time may experience delays in withdrawal processing.
4.5 Withdrawal Restrictions
Withdrawals can only be credited to an account or e-wallet registered in the same user's name. telur44 does not allow transfers to third parties. Any attempt to do so will result in processing being suspended pending the completion of an investigation.
5. Bonuses and Promotions
5.1 Welcome Bonus
New users are eligible to receive a welcome bonus of 150% of the first deposit up to a maximum of RM1,000. For example, a deposit of RM100 will receive a bonus of RM150, bringing the total balance to RM250, with a wagering requirement of RM150 × 10 = RM1,500 to be met before bonus winnings can be withdrawn. For a deposit of RM1,400, the maximum bonus of RM1,000 will be given, bringing the balance to RM2,400, with a wagering requirement of RM1,000 × 10 = RM10,000.
5.2 Wagering Requirement
All bonus funds received through any promotion are subject to a wagering requirement. Bonus funds must be wagered 10 times before any winnings derived from them can be withdrawn. The bets that count towards meeting this requirement are based on specific games only and may vary by game type.
5.3 VIP Programme
telur44 offers a five-tier VIP programme to reward player loyalty. Players who play consistently will be automatically upgraded and enjoy higher weekly cashback:
- 🥉 Bronze — weekly cashback up to 0.2%
- 🥈 Silver — weekly cashback up to 0.5%
- 🥇 Gold — weekly cashback up to 0.7%
- 💎 Platinum — weekly cashback up to 1.0%
- 👑 Diamond — weekly cashback up to 1.2%
5.4 General Promotion Terms
telur44 reserves the right to modify, suspend or terminate any promotion at any time without prior notice. Bonuses cannot be combined with other promotions unless specifically stated. Any attempt to abuse promotions will result in the cancellation of the bonus and action taken against the account.
6. Game Rules
6.1 Game Integrity
All games available on the telur44 platform use a certified random number generator (RNG) or are streamed live through licensed game providers. Game results are final and cannot be disputed once a round has ended, unless there is clear verifiable evidence of a technical error.
6.2 Technical Disruptions
In the event of a technical disruption during an active game session, telur44 will endeavour to resolve any pending outcomes based on available system records. Wins or losses that occurred during the disruption will be assessed based on the state of the game at the time the disruption occurred.
6.3 Betting Limits
The minimum and maximum betting limits for each game are set by the respective game provider and are displayed within the game interface. telur44 reserves the right to impose additional limits on specific accounts based on internal risk policies.
7. Account Closure and Suspension
7.1 Account Closure by the User
Users may close their account at any time by contacting the telur44 customer support team via live chat or email. Prior to closure, any remaining real money balance in the account will be processed for withdrawal once all withdrawal conditions have been met. Bonus funds that have not met the wagering requirement will expire.
7.2 Account Closure by telur44
telur44 reserves the right to suspend or close a user's account without prior notice if:
- The user breaches any of the terms and conditions in this document
- There is suspected activity related to fraud, money laundering or system abuse
- The user provided false information during registration or the verification process
- The account is being used by an unauthorised third party
- There are instructions from a legitimate relevant authority
7.3 Self-Exclusion
Players who wish to set betting limits or exclude themselves from the platform for a set period may contact customer support 24/7. telur44 is committed to helping players manage their gaming habits responsibly.
8. Limitation of Liability
To the extent permitted by applicable law, telur44 and its directors, employees and agents shall not be liable for any indirect, incidental, special or consequential losses arising from or in connection with the use of telur44 services, including but not limited to:
- Financial losses resulting from gambling activity
- Service disruptions or system downtime
- Errors or inaccuracies in game information
- Unauthorised access to a user's account due to the user's own negligence
The maximum liability of telur44 to any user shall not exceed the amount deposited by that user in the 30 days preceding the claim.
9. Privacy and Data Protection
telur44 respects user privacy and is committed to protecting personal information collected during registration and use of the service. How we collect, store and use personal data is described in detail in our Privacy Policy, which forms part of these terms of use.
By registering, users agree to the processing of their personal data for the purposes of identity verification, transaction processing, account management, fraud prevention and service-related communications.
10. Amendments to Terms
telur44 reserves the right to amend, update or replace any part of these terms and conditions at any time at our discretion. Amendments will take effect immediately upon being published on this website. It is the user's responsibility to review these terms periodically.
Continued use of telur44 services after any amendment is considered acceptance of the amended terms. If you do not agree with the updated terms, you should stop using the service and close your account.
11. Governing Law and Jurisdiction
These terms and conditions are interpreted and governed by the laws of the jurisdiction in which telur44 holds its international licence. Any dispute arising in connection with these terms will be resolved through the arbitration process established by the relevant licensing authority.
If any provision of these terms is found to be invalid or unenforceable, that provision will be considered severable from the rest of the document and will not affect the validity of the remaining provisions.
These terms and conditions, together with the telur44 Privacy Policy, constitute the entire agreement between the user and telur44 regarding the use of the services offered.